Improving the work effectiveness of bhabinkamtibmas police in disruptive scenarios: analysing the impact of behaviour and competence, with adaptation as an intervening variable
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Keywords

Police Behaviour, Police Competence, Personnel Adaptation, Work Effectiveness, BHABINKAMTIBMAS

Abstract

BHABINKAMTIBMAS frequently encounter resource constraints, encompassing a scarcity of personnel, insufficient facilities and infrastructure, and restricted opportunities for training and professional growth. This phenomenon has the potential to impact the overall service quality and performance of individuals in fulfilling their responsibilities. The objective of this study is to examine the impact of personnel behaviour and competence on the work effectiveness of BHABINKAMTIBMAS personnel during disruption situations, with adaptation serving as an intervening variable. The present study employs a quantitative survey methodology, utilising a confirmatory model that is underpinned by well-established theoretical frameworks. The research sample consists of all law enforcement personnel within the jurisdiction of the South Sumatra Regional Police, located in Indonesia. The sample size comprised 310 individuals who were selected using purposive sampling. The data analysis was conducted using both descriptive and inferential methods. Hypothesis testing was performed using the Structural Equation Models (SEM) analysis approach, utilising the LISREL software. The global outbreak of the Covid-19 pandemic has posed exceptional difficulties for police organisations across the globe, including Indonesia. The objective of this research is to examine the immediate and enduring consequences of this crisis. The findings of this study can serve as valuable inputs and models for formulating human resource development policies within the Polri organisation. Furthermore, the findings of this study have the potential to make a valuable contribution to the advancement of management science and serve as a foundational framework for the National Police in their deliberations on enhancing personnel resources. As a public sector entity, Polri is obligated to uphold principles of transparency and accountability, while also necessitating a robust strategic plan to effectively respond to evolving circumstances.

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